App cannot discover running companion App on OSX

Purchased this app that suppose to interact with companion eyeTV app on MacBookPro I previously purchased. Whatever I tried with this IOS app on my iPad and iPhone it could not find running eyeTV app on my Mac, making this app on phone/pad useless. Opened a ticket with seller company with no reply to this point.

CPET999 about EyeTV, v2.0.4